Any use of the words "our", "us" or "we" is referring to Event Merchandising Ltd.
Terms & Conditions of Sale
A contract of sale is formed when we have sent out a confirmatory email to the you acknowledging your order and when the product is dispatched. Please be aware all prices shown are inclusive of VAT. Your items will be sent by Royal Mail first class postage and should arrive to you in between 1-2 days (UK deliveries) and 5-14 days (international deliveries), however this may take longer than estimated in some cases. There may be additional custom charges if you are ordering a product from outside of the UK.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages arising out of goods or services sold to the user via the site.
When purchasing from the The FEI Fan Shop website you are agreeing to the following...
All orders for Products are subject to the availability of those Products and the materials for making the Products. We will inform you as soon as possible after placing an order if, for any reason, the Products you have ordered are not available or are subject to any delay.
If we are unable to supply you with a Product, for example because the manufacturer is out of stock or because of an error in the price, we will inform you of this using the contact details you provide to us in the order and we will not process your order. If you have already paid for the Product we will refund you the full amount as soon as possible.
Images and Sizing of Products
The images of the Products on the FEI Store or in any other promotional materials are for illustrative purposes only. Although we have made every effort to display the appearance accurately, we cannot guarantee that your computer or any printed materials will display the appearance faithfully or reflect the true appearance of the Products. The Products that are delivered to you may therefore vary slightly from those images.
Although we have made every effort to be as accurate as possible, any Product measurements, including weights and dimensions, shown on the FEI Store or in any other promotional materials are approximate only and may vary slightly from those advertised depending on the material used in the production of that Product.
Prices of Products
How to Pay
After we accept your order, we will charge the price of the Product to your chosen payment method. The payment methods we accept will be available on the payment portal provided to you when you place your order.
By submitting an order to us, you are confirming that the payment details provided on your order are valid and correct.
We will cancel your order and not deliver the Product if we are unable to collect payment from your chosen payment device.
Events Outside of Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations to you under a contract that is caused by events outside of our control including acts of god, fire, flood, severe weather, explosions, war (whether declared or not), acts of terrorism, industrial disputes (whether or not involving our employees), or acts of local or central Government or of any other competent authorities.
The FEI Fan Shop website is providing this website on an "as is" basis and makes no warranty or representations as to (1) the accuracy of information provided; (2) that the services and functions offered will be error free or uninterrupted; or (3) about the merchantability or suitability of products for a particular purpose. The FEI Fan Shop website accepts no liability whatsoever for any damage or loss by users or third parties, resulting from the use of our Website, however incurred.
This store is operated under licence by Event Merchandising Limited, Unit 11, The Edge Business Centre, Humber Road, London NW2 6EW, +44 208 208 1166. VAT Number - 370797617. Company number - 1618411.
All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Website are copyright of Event Merchandising Limited and its agents and/or its licensors and/or its content and technology providers. Permission is granted to electronically copy and to print in hard copy portions of this Website for the sole purpose of placing an order with The FEI Fan Shop website or using this Website as a shopping resource. Any other use of materials on this Website including reproduction for purposes other than noted above, modification, distribution or republication, without the prior written permission of The FEI Fan Shop website is strictly prohibited.
We have the right to amend, remove or change our services and any part of our website, including the Terms and Conditions at any time.
You must not misuse or tamper with the shop.fei.org to carry out denial of service attacks or otherwise mess with our tech or functionality or steal our customers’ data.
Governing Law: Your use of this Website and any purchase by you on this Website of any products will be governed under the jurisdiction of English Law and will be deemed to have occurred in the United Kingdom.
© 2023 Event Merchandising Limited